| Full Service and Support |
One of the biggest concerns for any of our prospective clients is support. They want to know if we will be there when we need them. We have an excellent support system for our clients.
In fact we have an entire website dedicated to Service and Support. Visit our support website at sagentic.net |
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| Current Clients |
 Do you have a technical/design question or problem? Visit our Support and Billing System, enter your question and you will receive responses from our technicians. PLEASE be very descriptive and include as much info on your question/problem as possible.
Our primary hours of operation for technical and support issues are 9:00 am to 5:00 pm CST. Normally, we are closed on Saturday and Sundays, although our servers and systems are monitored 24 hours a day, 7 days a week.
The absolute best way to ensure your support request is given a top priority is to submit a trouble ticket through our support system. A username and password is required. If you have trouble retrieving your password through the system, give us a call and we can take care of you.
Alternatively, you can email moc.citnegas@troppus or call us at (817) 760-0098 during normal business hours. Sending an email to any other account could result in delays in the response to your ticket as not all Sagentic email addresses are monitored by support technicians. |
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