Focus on your customer feedback to improve your services

Use feedback to improve your business

Respond to Reviews SimplyMore reviews are great, but let’s not underestimate the value of learning from each customer’s experience. Every response will include valuable feedback, so you can uncover issues and respond quickly.

Measure and Track Reputation Management CampaignsMeasure and improve campaign performance

Track campaign performance in detail – from open and response rates to your average star rating – and apply what you have learned to your next campaigns.

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