When other information is collected from you, such as your name and e-mail address, we generally let you know at the time of collection how we will use the personal information. Usually, we use the personal information you provide only to respond to your inquiry or to process your request.

We may share the personal information you provide with other companies we have hired to provide services for us. These companies - our vendors - are contractually bound to use personal information we share with them only to perform the services we have hired them to provide. We do not share, sell, or lease personal information about you to any third-parties for their marketing use. We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).

Links to Other Sites
Sagentic Web Design's website may contain links to other sites for the purposes of providing helpful information to the customer. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Security of Collected Information
We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action.

Access to Collected Information
You may review and update the information that you provide to us through this website by contacting us as described below.

Contacting Us
If you have any questions about this privacy policy, please use the Contact Us page. We welcome your questions and suggestions about our privacy policy.

Changes to this Policy
Please check this privacy policy periodically to inform yourself of any changes. Although we reserve the right to modify or supplement this privacy policy, we will provide notice to you on this website of any major changes for at least 30 days following the change.

Spam Protection
Forms on this website are protected by Google reCAPTCHA, which helps us tell real visitors apart from automated bots. When you use a form, reCAPTCHA collects information about your device and browser and sends it to Google for analysis. This use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service. We use reCAPTCHA only to reduce spam and abuse.

Website Analytics and Cookies
This website uses cookies and analytics tools to understand how visitors find and use our pages. These tools record information such as the pages you view, how long you stay, the general region you are visiting from, your browser and device type, and the website that referred you. We use this information to improve our website and our services. We do not use it to identify you personally, and we do not sell it. Most web browsers let you refuse or delete cookies through their settings, though some parts of the website may not work as well if you do.

Managing Accounts on Behalf of Clients
As part of our managed services, Sagentic Web Design may access and manage accounts that belong to our clients on other platforms. This can include Google Business Profile, social media accounts, analytics services, email delivery services, and payment processors. We access these accounts only with the client's permission, and only to perform the work we have been hired to do. We keep our own record of the work we produce for clients — including website content, social media posts, images, and publishing schedules — so that clients always have a copy of what was created on their behalf. We do not use client account access for any other purpose, and we do not share client account information with anyone outside the vendors that help us deliver these services.

How Long We Keep Information
We keep the information you send us for as long as we need it to answer your question, complete your request, or meet our record-keeping and legal obligations. When we no longer need it, we delete it or remove the details that identify you. If you would like us to remove information you have sent us, please use our Contact Us page and we will do so where we are able.

Text Messaging (SMS)
Sagentic Web Design uses text messaging for two-way conversation with existing clients. If you send a text message to one of our business numbers, we may reply by text about your account, your project, or your support request. By texting us, you consent to receive our replies. We do not send marketing or promotional text messages, and phone numbers submitted through forms on this website are never added to a text messaging list.

Message Frequency
Message frequency varies. We reply only to messages you send us, so the number of messages you receive depends entirely on the conversation you start.

Opting Out and Getting Help
You may reply STOP at any time to opt out of future text messages. We will send one confirmation message and will not text you again unless you text us first. Reply START to resume messaging. Reply HELP for assistance, or reach us at 719-881-0098, 817-760-0098, or support@sagentic.com.

Message and Data Rates
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Mobile Information and Third Parties
We do not share, sell, rent, or lease your mobile phone number or your text messaging consent with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with the service providers that help us deliver messages, such as our telephone and SMS platform provider, and those providers may not use it for any other purpose. Text messaging originator opt-in data and consent are never shared with any third party.

Client Privacy Requirements
You, the client, will not collect or harvest (or permit anyone else to collect or harvest) any User Content or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent. Sagentic Web Design will not build websites that violate the privacy or confidentiality of another person without their consent.

You may not use the services of Sagentic Web Design to post, publish or transmit any unlawful or objectionable information of any kind, including threats, obscenity or pornography, profanity, or, including without limitation, any activity that would constitute or encourage any criminal offense, civil liability, or violate any local, state, national or international law. You may not post or transmit viruses or any other harmful components or inhibit or restrict anyone else from using the Internet.

You may not transmit, reproduce, or in any way exploit any information, software, or other material obtained through Sagentic Web Design for commercial purposes (other than as expressly permitted by the provider of such information, software or other material). Sagentic Web Design assumes no obligation to monitor the service.

However, you agree that Sagentic Web Design has the right to monitor the service and disclose any information necessary to satisfy any law, or legal government request, and to operate properly, or to protect itself or its users. Sagentic Web Design reserves the right to refuse service without notice or to remove any information at its sole discretion.

Sagentic Web Design will not tolerate abusive customers and expects all customers to respect the Terms and Conditions as set forth on the Sagentic Web Design website and the client's contract. Customers who verbally abuse employees of Sagentic Web Design or do not follow our guidelines set forth for completing projects and or communicating support requests will have services terminated immediately and without refund.

Sagentic Web Design does not tolerate abusive, offensive, dangerous, language or behavior. Abusive communications in any form (email, phone, in person, etc.) are not tolerated. The business disparagement, commercial disparagement, disparagement of property, slander of goods, or trade libel of Sagentic Web Design, in any form will result in the immediate termination of services and without refund.

Legal Matters
If at any time a client or Sagentic Web Design feels necessary to take matters or disputes to the legal system, Sagentic Web Design will immediately freeze all services, communications, and transactions with the client until the case has been decided. Sagentic is not responsible for any presumed lost profits, work stoppages, or email communications during this time. This also applies if a client threatens or implies that they will take matters or disputes to the legal system. Sagentic Web Design will not work for a client under threat of a lawsuit or other legal action.

Full payment is required before any service is rendered, which includes renewals. For monthly accounts, prepayment is due each 30 days following the date the account was established. Invoices are usually sent by e-mail automatically by our online billing system, unless another billing method is requested by you and agreed upon by both parties. Any work performed outside of an active paid contract period, special promotion, or unless otherwise specified will be billed at $150.00 per hour.

If payment is more than 15 days past due, a $30.00 late charge will apply. Sagentic reserves the right to remove any web services from viewing on the Internet, to include email access, if payments are not made. If web services are suspended, a $100.00 re-activation fee will be applied to any outstanding balance before services are restored. In case collection proves necessary, the Client agrees to pay all fees (including all attorney's fees and court costs) incurred by that process.

As a policy, we do not offer credits or refunds for hosting time already expended or for work that has already been performed. Third party software purchased and/or installed on the clients account is non-refundable and without warranty by Sagentic Web Design. Any work or service that is performed under a Work-Made-For-Hire agreement is non-refundable. Payments made to sub-contractors for required programming and/or special elements requested by the client are non-refundable.

If cancellation is done by Sagentic Web Design due to restrictions violation, there will be no refund. Sagentic Web Design will only allow for refunded amounts if cancellation is not the fault of the client, as determined by Sagentic Web Design. All monetary transactions are in $US dollars. Additional features can be added at any time. Monthly feature prices are not prorated. Sagentic Web Design reserves the right to change prices at any time.

To cancel your account, please submit a request to us using our "Contact Us" form or call us at (817) 760-0098 or (719) 881-0098. We may send you an email to confirm that you wish to cancel.

You agree to use all Sagentic Web Design services and facilities at your own risk. Sagentic Web Design specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Sagentic Web Design be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages.

Customer agrees that it shall defend, indemnify, save and hold Sagentic Web Design harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Sagentic Web Design, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns.

Customer agrees to defend, indemnify and hold harmless Sagentic Web Design against liabilities arising out of:

• Any injury to person or property caused by any products sold or otherwise distributed in connection with Sagentic Web Design's server;
• Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party

For more info about spamming, visit https://www.abuse.net/

Sagentic Web Design takes a no tolerance approach when dealing with spam and other types of UCE (unsolicited commercial e-mail).

Sagentic Web Design defines spam as any type of unsolicited email used for any purpose. This includes, but is not limited to:

• Using a non-existent return email address when sending commercial solicitations
• Mail-bombing (sending numerous messages to the same user)
• Subscribing someone else to a mailing list without that person's permission
• Posting the same article to multiple newsgroups
• Using another network to send spam that relates in any way to Sagentic Web Design or any site hosted by Sagentic Web Design (including your site)
• Sending bulk e-mail without providing a way for the receiver to unsubscribe.

If you wish to have a mailing list then you must make sure that it is a Double Opt-in format. This means that when someone subscribes to your list by giving you their email address, you will need to send them an email that tells them that you have received a request to have them subscribed to your list. This email should not be an advertisement or it could be considered spam. It should just state that you have received a request to subscribe them to your list. You will also need to tell them in the email that if they want to be subscribed that they will need to reply to that email with "subscribe" in the subject. If they delete the email or just do not reply with "subscribe" in the subject, they will not be subscribed to the list and they will not receive any further emails. If you have any questions about this Double Opt-in format, please contact info@sagentic.com.

If a client is found in violation of the above no-spam policy, the offending account may be terminated without notice and no refund will be issued. There may also be a fee (payable in U.S. funds) charged to the client for each complaint received by Sagentic Web Design.

To report spam, please email info@sagentic.com.

Because the Internet is a global communication tool, and we have clients from many countries of the world it is difficult to dictate what is considered "adult material". However, it is not our function to discriminate against those who choose to utilize adult content or adult related material. This being said, there are still several reasons why Sagentic Web Design has been forced to create its no adult sites policy for its virtual server users.

What does Sagentic Web Design consider as "Adult Material?"

• Any site whose revenue is gained in part or whole from its adult content.
• Photos or videos showing frontal nudity on either men or women for non-scientific or non-artistic purposes.
• Revenue-generating hyperlinks to sites who meet the criteria of #1 or #2.

What does Sagentic Web Design NOT consider as "Adult Material?"

• Any site whose revenue is NOT gained in part or whole from its adult content.
• Photos or videos showing frontal nudity on either men or women for scientific or artistic purposes.
• Lingerie or intimate clothing businesses including those that sell adult novelties or videos.

In all cases, Sagentic Web Design will be the sole arbiter in determining what is a violation of this policy.

Sagentic Web Design allows for very generous traffic, and most sites never exceed 500MB per month, unless they offer shareware, sound, video, image and multimedia archives, are mirror sites or any site whose primary purpose is file distribution. Sagentic Web Design customers are discouraged from storing any files or committing any actions (owners, employees, etc.) that cause excessive or malicious traffic on Sagentic Web Design servers. Please contact Sagentic Web Design Technical Support team for more information. Most websites do not fall into this category and never reach our traffic limits.

Sagentic Web Design shall be the sole determiner as to what excessive or malicious traffic is and the impact on its servers. We reserve the right to refuse service to anyone for any reason not prohibited by law. Also we reserve the right to terminate service to any customer for any reason not prohibited by law.

Any deliberate attempt to cause damage to Sagentic Web Design or any other Internet servers will result in immediate account deactivation without prior notice. No refund is given in this case and your legal liability will be considered.

Servers owned by Sagentic Web Design are under restricted access. We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. Third Party entities or persons are not allowed to access our servers without express written permission from Sagentic Web Design.

There may also be a fee (payable in U.S. funds) charged to the client for damages to files, programs, or other server functions. In addition, attempts to circumvent security, reverse engineer our programs, or access areas of the server that you have not been authorized to with written permission from Sagentic will result in immediate termination without refund.